Customer Spotlight: Interview with Katherine R.

Welcome to our Customer Spotlight post series, in which we will feature interviews with some of our dear customers. Trusted by more than 12000 people with over 2500 5-star reviews, Home of Wool has brought much positive change to the lives of numerous families around the world. Why do people choose us? What benefits do they see in our products? Does wool live up to the hype?

Today we are with our second guest from the United States. Katherine R. is a devoted mother and wife, always on the lookout for something natural and organic. She is a writer, photographer, and traveler, whose favorite place to go is always her own home.

 

Let’s Talk Wool

Home of Wool: How did you find out about us?

At first, I found you while doing mattress research, but I didn’t make any purchases back then. Later on, I stumbled upon you again through Etsy. I was looking for this and that, and suddenly Home of Wool popped up. I was searching for products for my baby, and probably that was the reason you appeared. I made my first purchase through Etsy.

 

Home of Wool: What made an impression on you? What piqued your interest in our products?

We wanted to get something more than a bunch of cheaper, low-quality products that aren’t going to last, or really bring any style or joy to the table. It’s hard to find something that has wool stuffing and has health benefits for the baby.

The changing pad, for instance, is probably the best thing we have ever purchased for the baby. It’s so durable, versatile, and multifunctional.  And from there, we were like, “How of Wool is so good, oh they also do furniture!”

Slowly over time, you can replace a lot of pieces with wool alternatives, and that’s better both stylistically and health-wise. The house feels cleaner, and it’s easier to clean. It’s fun!

Customer Spotlight - Interview with Katherine R. - baby on play mat

 

Home of Wool: Did you see any benefits? Any problems that have been solved by our products?

With the mattress – more comfort. My daughter has the mattress from you guys, and compared to ours, there really is a big difference in terms of quality. The style element is really good, and the mattress is really cute! It’s a beautiful handmade item that adds a lot of interior design benefits as well. Then again, the house is cleaner. There are just a lot of benefits to the Home of Wool products in general.

 

Home of Wool: Did you experience any problems with your shipping?

No, the shipping is really fast. It was even fun to get the mailman to bring us the giant bean bag chair! Unwrapping it was fun. We never had problems with the shipping. When you say “express,” it really is that fast. Even normal shipping is fast—at least that was the case for the US and France.

 

Home of Wool: Is there something you would like to improve about our products?

I’m not sure. Maybe with one or two items, I would choose a different material for the covers. In the beginning, I really didn’t know what cover would be best in what situation. With the nursing pillow, I think getting the linen cover over the wool one would have been better. But then, the wool cover for the bean bag chair is pretty good – it’s waterproof, it’s easy to clean, it’s washable, and it’s easy to brush the pet hair off it.

Other than that, I don’t know; the mattress has a handle that is really good. You can machine wash the cover. Everything usually works out really well with the Home of Wool products, it makes us want to continue shopping with you guys and, over time, investing in your pieces rather than go somewhere else because you are really going to get way more out of the products and they are going to last a long time.

You are one of the few brands using wool. I’ve had other wool company products and they aren’t as nice!

Customer Spotlight - Interview with Katherine R. - man sleeping on triangle bean bag

Home of Wool: You’ve got quite a few of our wool creations, do you have a favorite one? If so, why?

Oh, yeah. The changing table pad is really just the best thing ever. I love the bean bag chairs and mattresses, obviously, but if there was the best thing we spent money on – the travel pad has saved us many times. It’s really functional and beautiful, and it’s easy to transport. We have it with linen, and the cover is great for changing the baby—it’s washable, soft, and has just enough padding to use it in your house or even take it outside. It has a little zipper pocket, and you can put a diaper in there with some wipes, and then you can go.

 

Home of Wool: How do you feel about our brand? Is there something you would like to add to our talk?

From an environmental and health standpoint, this is something we have been waiting for: making products entirely out of natural wool. It’s so much better than any synthetic fiber, and it’s just what we wanted. For example, the wool sleeping bag is groundbreaking; I don’t have one, but if I ever need one, I will order it.

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  • natural bean bag chair with wool filling
    Prices from $660

    Handmade and fully customizable to your needs – from size to fabric, design, and details.

    Transform your home into a healthier and safer place.

    Completely chemical-free, with no off-gassing and zero VOCs. Hypoallergenic, suitable for people with chemical sensitivities, including MCS. Naturally dust mite and mildew-resistant, anti-microbial, anti-bacterial and flame-resistant wool filling. Increases fire safety in your home without flame retardants.

    Easy to maintain with a removable washable cover and a zipper to adjust the filling if needed.

    100% biodegradable using only sustainable renewable materials.

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    • Removable washable case with zipper enclosure.
    • Inner lining to enclose the wool.
    • Durable metal zipper on the insert to easily adjust, add or remove wool if necessary (plastic zippers upon request).
    • Complimentary mending kit.

    INSERT FABRIC: 100% Organic Cotton

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  • Home-of-Wool-organic-wool-filled-crib-mattresses---open-zipper-stuffing-detailHome of Wool crib mattress with open zipper - detail on the wool filling
    Prices from $628

    Handcrafted with the finest natural materials to combine comfort and health for your child. Made without chemicals and synthetics, including no glues and flame retardants, as wool is naturally flame resistant. Your child is safe from the harmful effects of toxins found in synthetic materials. Extremely breathable, wool provides unparalleled body moisture and temperature regulation in any season for longer and more restful sleep. Naturally supportive, yet soft-to-the-touch.

    Dust mite and mildew resistant, anti-microbial, anti-bacterial. Offering no off-gassing and zero VOCs. Hypoallergenic and suitable for people with chemical sensitivities. 100% biodegradable using only sustainable renewable materials.

    Use as a floor or bench cushion when your baby outgrows the crib.

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    • Shallow tufts for a flat surface.
    • Durable zippers on the sides so you can easily adjust, add or remove wool if necessary.
    • Hand-tufted with natural linen thread to keep the filling in place.
    • Complimentary mending kit.

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  • Home of Wool round play matRound play mat - features
    Prices from $169

    Provide comfort and safety for you and the baby. Transform your child’s environment into a healthier space.

    Wool breathes easily and regulates temperature unlike any other material, keeping you cool in the summer and warm in the winter. Wicks away body moisture for sweatfree nights. Diminishes body odor.

    Wool is naturally dust mite and mildew-resistant, anti-microbialanti-bacterial, and flame-resistant.

    Washable cover for easy maintenance. Padded with fluffy wool batting for comfort.

    Made without any chemicals and synthetics, including no flame retardants and no glues, so your child is safe from the harmful effects of most materials on the market. Offering no off-gassing and zero VOCsHypoallergenic, suitable for people with chemical sensitivities, including MCS.

    Fully customizable, combining handmade craftsmanship and luxurious comfort. 100% biodegradable, using only sustainable renewable materials

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    • Removable washable cover.
    • Insert in 100% Organic cotton fabric.
    • Hand-tufted insert with natural linen thread that keeps the filling in place.
    • 100% wool batting filling in 2 layers of 300 gsm and 1 layer of 400 gsm.
    • Zipper to easily adjust the filling if needed.
    • Complimentary mending kit.
    • Thickness 1″ (3 см)

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  • Home of Wool sleeping bag with natural wool fillingsleeping bag with front pocket and ties
    Prices from $419

    Experience longer and more restful sleep with this handmade, all-natural wool sleeping bag. Regulates temperature unlike any other material to keep you cool in the summer and warm in the winter. Wicks away body moisture for sweatfree nights. Diminishes body odor.

    Completely chemical-free, with no off-gassing and zero VOCs. Hypoallergenic, suitable for people with chemical sensitivities, including MCS. Naturally dust mite and mildew resistant, anti-microbial, anti-bacterial and flame-resistant.

    100% biodegradable using only sustainable renewable materials.

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    • Zippers on two sides.
    • Insert made of 100% organic cotton fabric, filled with 100% wool batting.
    • Hand quilted to secure the wool batting in place.
    • Front pocket for valuables.
    • Ties to secure the insert to the removable cover.
    • Carry bag with handles.
    • Use a pad under it when sleeping outside, to protect from dirt.

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