“Dear Rosica,
I want you to know how much I appreciate your company and your work. I’m thrilled with my order, which came today, and what a difference it is making already.
I presume Vesi has told you something about me and what I was looking for. I started looking at sheepskins to put on my chair but I contacted two companies and they were both rude and impatient with me. Then I found your company when I decided I’d try a wool topper for my chair. But of course I read on your site that they were meant to lay flat. Vesi has been so patient, understanding and helpful throughout the whole process, even when I changed my mind and we went in another direction.
So congratulations on all you’ve accomplished and I wish you continued success and happiness.
Sincerely yours, Janie Vrevich” Janie on April 21, 2018, via mail