“My husband and I live in Florida, USA,on the beautiful Gulf of Mexico coast. We have recently purchased a house which has amazing bones and constructed with amazing design and integrity. But everything decorative in the house was outdated and in need of replacement. Our house has a very tall fireplace near which there is a custom-made bench seating area made from the real cedar wood. We felt that it is a special place for gathering with friends and having a glass of wine while having a nice conversation.
Since the bench was custom made, we needed custom-made cushions. This is where Home of Wool operated by Rosica and located in Bulgaria came to my attention through the search of numerous screening of various upholstery options available locally and online. Home of Wool captured my attention because the cushions were customized from the selection of natural fabrics and real wool feeling. What could be better than having a beautiful overstuffed cushions for us and our friends to spend our time at ?
We have proceeded sending to Home of Wool our measurements, which my husband was very good about double checking and calculating the allowances for the thickness of the cushions. When I sent the measurements to Home of Wool, I was amazed how responsive was Vesi, who works there. She screened through each out of six cushion measurements and carefully attended to everyone of them.Quite a customer service, I thought. Then I was informed of all costs and after we accepted the proposal we were informed about the tracking number through USPS. The cushions arrived exactly when they were scheduled to and custom cushions by Rosica were completed with incredible speed, quality and efficiency. Everything was perfect for us as a customer. We love the store and highly recommend it!” – Yana S. on Apr 9, 2018, via Mail.