{"id":219982,"date":"2025-09-27T08:34:20","date_gmt":"2025-09-27T08:34:20","guid":{"rendered":"https:\/\/homeofwool.com\/delivery-returns\/"},"modified":"2026-08-12T11:03:22","modified_gmt":"2026-08-12T11:03:22","slug":"leveransreturer","status":"publish","type":"page","link":"https:\/\/homeofwool.com\/sv\/delivery-returns\/","title":{"rendered":"Delivery &#038; Returns"},"content":{"rendered":"<h2>Frakt<\/h2>\n<p>We ship globally and work with shipping partners at preferential rates and always offer the lowest shipping price available for each continent or destination.<\/p>\n<ul>\n<li><strong>Casa Alessandro\u00ae<\/strong> \u2013 Free Worldwide Shipping on all orders, to your door. Express delivery upgrades are also available, see below.<\/li>\n<li><strong>Basta\u00ae<\/strong> \u2013 Paid shipping applies on all orders. Rates are calculated at checkout and vary by destination and order size.<\/li>\n<li><strong>Nomad Heat<\/strong> \u2013 Free Worldwide Shipping on all orders, to your door. Express delivery upgrades are also available, see below.<\/li>\n<\/ul>\n<p>Alla l\u00e4nder levereras p\u00e5 DDP-basis (leverans med tullavgift betald), vilket inneb\u00e4r att skatter och avgifter ing\u00e5r i det slutliga priset och att du f\u00e5r paketet levererat direkt till din d\u00f6rr utan att beh\u00f6va klarera det i tullen.<\/p>\n<p>We strongly recommend following your shipment tracking online for the latest updates. This will keep you informed when your package arrives at your local post office or is out for delivery with the courier.<\/p>\n<p>All items are carefully packaged in recyclable plastic or biodegradable materials to protect them from dirt, moisture, and punctures during transit.<\/p>\n<p>Please inspect your package upon delivery and do not accept it if it shows signs of damage. If the package is refused, it will be returned to us, and we will manufacture and ship a replacement at no additional cost. Unfortunately, if you accept a damaged package, we will be unable to process a claim or provide compensation for any damage caused during transit.<\/p>\n<p><strong>For UAE:<\/strong> packages from foreign origin must be picked up in person from the central post office.<\/p>\n<p><strong>For deliveries outside the United States and Canada:<\/strong> Vi kan \u00e4ven leverera till postboxar, men se till att din postbox kan ta emot paket av denna storlek, annars kan ditt paket komma att returneras.<\/p>\n<p><strong>For deliveries within the United States and Canada:<\/strong> U.S. Customs and Border Protection may occasionally place a shipment on hold if it is reviewed under U.S. anti-dumping\/countervailing duty (AD\/CVD) rules. In that case, FedEx and DHL may be unable to clear the shipment on their own bond and you (the recipient\/importer of record) may be asked to work with FedEx\/DHL or another customs broker to set up a customs bond and pay any required duties\/taxes (cash deposits) to release the package. These requirements are set by U.S. authorities and are outside the control of both the sender and FedEx\/DHL.<\/p>\n<h2>Villkor f\u00f6r fri frakt<\/h2>\n<p><strong>Price:<\/strong> Free to any part of the world<\/p>\n<p><strong>Carrier:<\/strong><br \/>\n<strong>For deliveries outside the United States and Canada:<\/strong> Bulgarian Post in cooperation with the national posts in your country, i.e. Parcel Force in the UK, Australia Post, etc. (recipient signature required upon delivery).<\/p>\n<p><strong>For deliveries within the United States and Canada:<\/strong> FedEx (recipient signature required upon delivery).<\/p>\n<p><strong>Transittider<\/strong> (ungef\u00e4rligt, ej garanterat):<\/p>\n<p>USA mainland \u2013 3-5 business days<br \/>\nUSA (Hawaii, AK) \u2013 3-5 business days<br \/>\nCanada \u2013 3-5 business days<br \/>\nAfrika \u2013 3 veckor<br \/>\nAustralien \u2013 3 veckor<br \/>\nAsien \u2013 3 veckor<br \/>\nSydamerika \u2013 3\u20134 veckor<br \/>\nEuropeiska unionen \u2013 2 veckor<br \/>\nStorbritannien \u2013 2 veckor<\/p>\n<h2>Villkor f\u00f6r expressleverans inom 3 dagar<\/h2>\n<p><strong>Price:<\/strong> Please use the designated <a href=\"\/sv\/butik\/extra-avgift\/\"><span style=\"text-decoration: underline;\">Uppgradering till expressleverans<\/span><\/a> listning i v\u00e5r butik eller skicka ett meddelande till oss f\u00f6r en uppskattning av fraktkostnaden.<\/p>\n<p><strong>Carrier:<\/strong> DHL<\/p>\n<p><strong>Leveransvillkor:<\/strong><br \/>\nTelefonnummer kr\u00e4vs f\u00f6r leverans. Paketen levereras till din d\u00f6rr och en signatur kr\u00e4vs f\u00f6r att ta emot dem.<\/p>\n<p><strong>Transittider<\/strong> (garanterat):<\/p>\n<p>Worldwide \u2013 3-5 Business days<\/p>\n<h2>Sp\u00e5ra din leverans<\/h2>\n<p>Vi skickar ett sp\u00e5rningsnummer s\u00e5 snart vi har skickat din best\u00e4llning. H\u00e5ll koll p\u00e5 sp\u00e5rningsl\u00e4nken med hj\u00e4lp av <a href=\"https:\/\/www.17track.net\/en\" target=\"_blank\" rel=\"noopener\">17TRACK<\/a> or here:<\/p>\n<p>USA:<br \/>\nFedex <a href=\"https:\/\/www.fedex.com\/en-us\/tracking.html\">https:\/\/www.fedex.com\/en-us\/tracking.html<\/a><br \/>\nDHL <a href=\"https:\/\/www.dhl.com\/us-en\/home\/tracking.html\">https:\/\/www.dhl.com\/us-en\/home\/tracking.html<\/a><\/p>\n<p>Kanada:<br \/>\nFedex <a href=\"https:\/\/www.fedex.com\/en-ca\/tracking.html\">https:\/\/www.fedex.com\/en-ca\/tracking.html<\/a><br \/>\nDHL <a href=\"https:\/\/www.dhl.com\/ca-en\/home\/tracking.html\">https:\/\/www.dhl.com\/ca-en\/home\/tracking.html<\/a><\/p>\n<p>Australien:<br \/>\nAustralia Post <a href=\"https:\/\/auspost.com.au\/\">https:\/\/auspost.com.au\/<\/a><br \/>\nFedex Express https:\/\/www.fedex.com\/en-au\/tracking.html<\/p>\n<p>Storbritannien:<br \/>\nRoyal Mail <a href=\"http:\/\/www.parcelforce.com\">www.parcelforce.com<\/a><br \/>\nDHL <a href=\"https:\/\/www.dhl.com\/gb-en\/home\/tracking.html\">https:\/\/www.dhl.com\/gb-en\/home\/tracking.html<\/a><\/p>\n<p>Statusuppdateringar f\u00f6r gratis och prioriterad frakt \u00e4r endast tillg\u00e4ngliga n\u00e4r paketet har passerat tullen i ditt land.<\/p>\n<h2>F\u00f6rlorat eller f\u00f6rsenat paket<\/h2>\n<p>Om ett paket g\u00e5r f\u00f6rlorat skickar vi en ers\u00e4ttning utan kostnad.<\/p>\n<p><strong>For all shipments to the United States and Canada:<\/strong> If your order has not been delivered within 5 business days after you receive your tracking number, please contact us.<br \/>\n<strong>For free shipping outside the United States and Canada:<\/strong> Please, contact us if your package has not entered your country in more than one month. We cannot speed up the delivery, but we can issue an official query to the post to try to locate the package.<\/p>\n<p><strong>Avbokning av din best\u00e4llning<\/strong><\/p>\n<p>Om du vill avbryta din best\u00e4llning eller en del av den, v\u00e4nligen kontakta oss. Vi kan avbryta de artiklar som vi \u00e4nnu inte har b\u00f6rjat tillverka.<\/p>\n<p><strong>Returer och \u00e5terbetalningar<\/strong><\/p>\n<ul>\n<li>If you are not completely satisfied with your purchase or wish to return an item, please, contact us. Custom and used items are not returnable.\n<ul>\n<li>Returadress: Bulgarien, Sofia, bul. Simeonovsko shose 24, postnummer: 1700<\/li>\n<\/ul>\n<\/li>\n<li>Om din vara har levererats enligt beskrivningen och utan tillverkningsfel eller misstag (annat tyg har anv\u00e4nts, fel design har anv\u00e4nts, avvikelse p\u00e5 mer \u00e4n 5% i l\u00e4ngd eller bredd), kan du beg\u00e4ra retur av en icke-skr\u00e4ddarsydd vara inom de f\u00f6rsta tv\u00e5 veckorna efter leveransen. Varorna m\u00e5ste skickas tillbaka inom 30 dagar efter leveransen. \u00c5terbetalningar exkluderar plattforms- och betalningsavgifter och kan d\u00e4rf\u00f6r uppg\u00e5 till 82% av orderv\u00e4rdet.<\/li>\n<li>Om din vara levereras med ett tillverkningsfel eller en tillverkningsmiss (annat tyg har anv\u00e4nts, fel design har anv\u00e4nts, avvikelse p\u00e5 mer \u00e4n 5% i l\u00e4ngd eller bredd), kommer vi att tillverka och skicka en ny vara eller utf\u00e4rda en fullst\u00e4ndig \u00e5terbetalning f\u00f6r den ber\u00f6rda varan.<\/li>\n<li>Om din artikel inte levereras p\u00e5 grund av en ofullst\u00e4ndig, ol\u00e4slig eller felaktig adress, mottagaren inte finns p\u00e5 adressen (ok\u00e4nd, flyttad eller avliden); post som inte h\u00e4mtats ut eller avvisats \u2013 kan artikeln skickas p\u00e5 nytt p\u00e5 din bekostnad, varvid en faktura utf\u00e4rdas f\u00f6r returfraktkostnaden. Om du inte vill att en icke-anpassad artikel ska skickas p\u00e5 nytt kan vi utf\u00e4rda en delvis \u00e5terbetalning, exklusive plattforms- och betalningsavgifter samt returfrakt, och \u00e5terbetalningen kan d\u00e4rmed uppg\u00e5 till 82% av artikelv\u00e4rdet. Anpassade artiklar \u00e4r inte ber\u00e4ttigade till \u00e5terbetalning och kan endast skickas p\u00e5 nytt.<\/li>\n<li>Om din vara godk\u00e4nns f\u00f6r retur, ange v\u00e4rdet under $15, annars tillkommer tullavgifter \u00e4ven om det inte r\u00f6r sig om ett k\u00f6p utan en retur. Om importavgifter debiteras dras dessa av fr\u00e5n ditt \u00e5terbetalningsbelopp. Returnerade varor m\u00e5ste vara i sitt ursprungliga skick. \u00c5terbetalningar g\u00f6rs efter att vi har mottagit varorna och kontrollerat dem. Returkostnaderna b\u00e4rs helt av kunden.<\/li>\n<li>Europeiska avkastningar<br \/>\nEuropeiska kunder kan anv\u00e4nda budfirman DPD f\u00f6r att returnera paket, inklusive madrasser, till ett mycket l\u00e5gt pris, vanligtvis omkring 30\u201340 euro. Beg\u00e4r upph\u00e4mtning vid din d\u00f6rr, mer information finns p\u00e5 www.dpd.com.<\/li>\n<li>F\u00f6r leveranser till USA g\u00e4ller att om den amerikanska tullen klassificerar en f\u00f6rs\u00e4ndelse som f\u00f6rem\u00e5l f\u00f6r antidumpnings-\/utj\u00e4mningstullar (AD\/CVD) och kr\u00e4ver att import\u00f6ren skaffar en amerikansk tullgaranti (ofta via en m\u00e4klare) och betalar n\u00f6dv\u00e4ndiga tulldepositioner, ligger eventuella resulterande tullstopp, f\u00f6rseningar i klareringen eller ytterligare avgifter utanf\u00f6r v\u00e5r och FedEx kontroll och \u00e4r inte ber\u00e4ttigade till \u00e5terbetalning n\u00e4r de har skickats.<\/li>\n<\/ul>\n<p>Alla \u00e5terbetalningar kommer att g\u00f6ras till samma kort som anv\u00e4ndes f\u00f6r betalningen. \u00d6verf\u00f6ringen kan ta upp till tre arbetsdagar efter att \u00e5terbetalningen har gjorts.<\/p>","protected":false},"excerpt":{"rendered":"<p>Shipping We ship globally and work with shipping partners at preferential rates and always offer the lowest shipping price available for each continent or destination. Casa Alessandro\u00ae \u2013 Free Worldwide Shipping on all orders, to your door. Express delivery upgrades are also available, see below. Basta\u00ae \u2013 Paid shipping applies on all orders. Rates are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-219982","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Delivery &amp; Returns | Home of Wool<\/title>\n<meta name=\"description\" content=\"Learn about our delivery options, shipping times, and return policy for Home of Wool products. Find details on international orders, exchanges, and how we handle each parcel with care from our atelier to your home.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/homeofwool.com\/sv\/leveransreturer\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Delivery &amp; Returns\" \/>\n<meta property=\"og:description\" content=\"Learn about our delivery options, shipping times, and return policy for Home of Wool products. Find details on international orders, exchanges, and how we handle each parcel with care from our atelier to your home.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/homeofwool.com\/sv\/leveransreturer\/\" \/>\n<meta property=\"og:site_name\" content=\"Home of Wool\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/HomeOfWoolOfficial\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-12T11:03:22+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Ber\u00e4knad l\u00e4stid\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minuter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/homeofwool.com\\\/delivery-returns\\\/\",\"url\":\"https:\\\/\\\/homeofwool.com\\\/delivery-returns\\\/\",\"name\":\"Delivery & Returns | Home of Wool\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/homeofwool.com\\\/#website\"},\"datePublished\":\"2025-09-27T08:34:20+00:00\",\"dateModified\":\"2026-08-12T11:03:22+00:00\",\"description\":\"Learn about our delivery options, shipping times, and return policy for Home of Wool products. Find details on international orders, exchanges, and how we handle each parcel with care from our atelier to your home.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/homeofwool.com\\\/delivery-returns\\\/#breadcrumb\"},\"inLanguage\":\"sv-SE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/homeofwool.com\\\/delivery-returns\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/homeofwool.com\\\/delivery-returns\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/homeofwool.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Delivery &#038; Returns\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/homeofwool.com\\\/#website\",\"url\":\"https:\\\/\\\/homeofwool.com\\\/\",\"name\":\"Home of Wool\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/homeofwool.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/homeofwool.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"sv-SE\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/homeofwool.com\\\/#organization\",\"name\":\"Home of Wool\",\"url\":\"https:\\\/\\\/homeofwool.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"sv-SE\",\"@id\":\"https:\\\/\\\/homeofwool.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/homeofwool.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/WhatsApp-Image-2025-12-02-at-16.23.20.jpeg\",\"contentUrl\":\"https:\\\/\\\/homeofwool.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/WhatsApp-Image-2025-12-02-at-16.23.20.jpeg\",\"width\":700,\"height\":247,\"caption\":\"Home of Wool\"},\"image\":{\"@id\":\"https:\\\/\\\/homeofwool.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/facebook.com\\\/HomeOfWoolOfficial\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Leverans &amp; returer | Home of Wool","description":"L\u00e4s mer om v\u00e5ra leveransalternativ, leveranstider och returpolicy f\u00f6r Home of Wool-produkter. Hitta information om internationella best\u00e4llningar, byten och hur vi hanterar varje paket med omsorg fr\u00e5n v\u00e5rt atelj\u00e9 till ditt hem.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/homeofwool.com\/sv\/leveransreturer\/","og_locale":"sv_SE","og_type":"article","og_title":"Delivery & Returns","og_description":"Learn about our delivery options, shipping times, and return policy for Home of Wool products. Find details on international orders, exchanges, and how we handle each parcel with care from our atelier to your home.","og_url":"https:\/\/homeofwool.com\/sv\/leveransreturer\/","og_site_name":"Home of Wool","article_publisher":"https:\/\/facebook.com\/HomeOfWoolOfficial","article_modified_time":"2026-08-12T11:03:22+00:00","twitter_card":"summary_large_image","twitter_misc":{"Ber\u00e4knad l\u00e4stid":"6 minuter"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/homeofwool.com\/delivery-returns\/","url":"https:\/\/homeofwool.com\/delivery-returns\/","name":"Leverans &amp; returer | Home of Wool","isPartOf":{"@id":"https:\/\/homeofwool.com\/#website"},"datePublished":"2025-09-27T08:34:20+00:00","dateModified":"2026-08-12T11:03:22+00:00","description":"L\u00e4s mer om v\u00e5ra leveransalternativ, leveranstider och returpolicy f\u00f6r Home of Wool-produkter. Hitta information om internationella best\u00e4llningar, byten och hur vi hanterar varje paket med omsorg fr\u00e5n v\u00e5rt atelj\u00e9 till ditt hem.","breadcrumb":{"@id":"https:\/\/homeofwool.com\/delivery-returns\/#breadcrumb"},"inLanguage":"sv-SE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/homeofwool.com\/delivery-returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/homeofwool.com\/delivery-returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/homeofwool.com\/"},{"@type":"ListItem","position":2,"name":"Delivery &#038; Returns"}]},{"@type":"WebSite","@id":"https:\/\/homeofwool.com\/#website","url":"https:\/\/homeofwool.com\/","name":"Home of Wool","description":"","publisher":{"@id":"https:\/\/homeofwool.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/homeofwool.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"sv-SE"},{"@type":"Organization","@id":"https:\/\/homeofwool.com\/#organization","name":"Home of Wool","url":"https:\/\/homeofwool.com\/","logo":{"@type":"ImageObject","inLanguage":"sv-SE","@id":"https:\/\/homeofwool.com\/#\/schema\/logo\/image\/","url":"https:\/\/homeofwool.com\/wp-content\/uploads\/2025\/09\/WhatsApp-Image-2025-12-02-at-16.23.20.jpeg","contentUrl":"https:\/\/homeofwool.com\/wp-content\/uploads\/2025\/09\/WhatsApp-Image-2025-12-02-at-16.23.20.jpeg","width":700,"height":247,"caption":"Home of Wool"},"image":{"@id":"https:\/\/homeofwool.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/facebook.com\/HomeOfWoolOfficial"]}]}},"_links":{"self":[{"href":"https:\/\/homeofwool.com\/sv\/wp-json\/wp\/v2\/pages\/219982","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/homeofwool.com\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/homeofwool.com\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/homeofwool.com\/sv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/homeofwool.com\/sv\/wp-json\/wp\/v2\/comments?post=219982"}],"version-history":[{"count":6,"href":"https:\/\/homeofwool.com\/sv\/wp-json\/wp\/v2\/pages\/219982\/revisions"}],"predecessor-version":[{"id":233653,"href":"https:\/\/homeofwool.com\/sv\/wp-json\/wp\/v2\/pages\/219982\/revisions\/233653"}],"wp:attachment":[{"href":"https:\/\/homeofwool.com\/sv\/wp-json\/wp\/v2\/media?parent=219982"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}