{"id":219982,"date":"2025-09-27T08:34:20","date_gmt":"2025-09-27T08:34:20","guid":{"rendered":"https:\/\/homeofwool.com\/delivery-returns\/"},"modified":"2026-07-22T06:22:16","modified_gmt":"2026-07-22T06:22:16","slug":"returnering-af-leverancer","status":"publish","type":"page","link":"https:\/\/homeofwool.com\/da\/delivery-returns\/","title":{"rendered":"Levering og returnering"},"content":{"rendered":"<h2>Forsendelse<\/h2>\n<p>We ship globally and work with shipping partners at preferential rates and always offer the lowest shipping price available for each continent or destination.<\/p>\n<ul>\n<li><strong>Casa Alessandro\u00ae<\/strong> &#8211; Free Worldwide Shipping on all orders, to your door. Express delivery upgrades are also available, see below.<\/li>\n<li><strong>Basta\u00ae<\/strong> &#8211; Paid shipping applies on all orders. Rates are calculated at checkout and vary by destination and order size.<\/li>\n<li><strong>Nomad Heat<\/strong> &#8211; Free Worldwide Shipping on all orders, to your door. Express delivery upgrades are also available, see below.<\/li>\n<\/ul>\n<p>Alle lande leveres p\u00e5 DDP-basis (levering med betalt told), s\u00e5 skatter og afgifter er inkluderet i den endelige pris, og du modtager pakken ved din d\u00f8r uden at skulle fortolde den.<\/p>\n<p>For UAE: Pakker fra udlandet skal afhentes personligt p\u00e5 det centrale posthus.<\/p>\n<p>Vi kan ogs\u00e5 levere til postbokse, men s\u00f8rg for, at din postboks kan modtage pakker af denne st\u00f8rrelse, ellers kan din pakke blive returneret.<\/p>\n<p>Vi anbefaler dig p\u00e5 det kraftigste at f\u00f8lge dine online sporingsoplysninger for detaljerede opdateringer, s\u00e5 du ved, hvorn\u00e5r din pakke ankommer til dit posthus.<\/p>\n<p>Alle varer er emballeret i genanvendeligt plast, der beskytter mod snavs, vand og punkteringer.<\/p>\n<p>Kontroller din pakke ved modtagelsen, og modtag den ikke, hvis den er beskadiget. P\u00e5 den m\u00e5de returneres pakken til os, og vi sender dig en ny. Hvis du modtager en beskadiget pakke, kan vi ikke yde dig erstatning.<\/p>\n<p>For leverancer til USA: U.S. Customs and Border Protection kan lejlighedsvis s\u00e6tte en forsendelse i venteposition, hvis den unders\u00f8ges i henhold til de amerikanske regler for antidumping\/udligningstold (AD\/CVD). I s\u00e5 fald kan FedEx muligvis ikke klare forsendelsen p\u00e5 sin egen kaution, og du (modtageren\/import\u00f8ren) kan blive bedt om at samarbejde med FedEx eller en anden toldm\u00e6gler om at oprette en toldkaution og betale eventuelle n\u00f8dvendige afgifter\/skatter (kontant depositum) for at frigive pakken. Disse krav fasts\u00e6ttes af de amerikanske myndigheder og er uden for b\u00e5de afsenderens og FedEx' kontrol.<\/p>\n<h2>Betingelser for gratis forsendelse<\/h2>\n<p><strong>Pris<\/strong>: Gratis til alle dele af verden<\/p>\n<p><strong>Transport\u00f8r<\/strong>:<br \/>\nBulgarian Post samarbejder med de nationale postv\u00e6sener i dit land, dvs. USPS i USA, Canada Post, Parcel Force i Storbritannien, Australia Post osv. \u2013 alle er 100% p\u00e5lidelige, og der er ikke g\u00e5et nogen pakker tabt blandt de tusinder, vi har sendt indtil nu ved hj\u00e6lp af dem.<\/p>\n<p><strong>Leveringsbetingelser:<\/strong><br \/>\nVed anbefalet post kr\u00e6ves der en underskrift ved levering. Hvis du ikke er hjemme p\u00e5 leveringstidspunktet, behandles pakken i henhold til dit nationale postsystems politikker. I de fleste tilf\u00e6lde, f.eks. i USA, Canada, Australien og Storbritannien, vil du modtage en besked om, at du kan afhente din pakke p\u00e5 dit lokale posthus eller ringe til dem for at aftale en ny leveringstid, der passer dig.<\/p>\n<p><strong>Transittider<\/strong>\u00a0(omtrentligt, ikke garanteret):<\/p>\n<ul>\n<li style=\"margin-bottom: 10px;\">USA fastland \u2013 3 uger<\/li>\n<li style=\"margin-bottom: 10px;\">USA (Hawaii, Alaska) \u2013 4 uger<\/li>\n<li style=\"margin-bottom: 10px;\">Canada \u2013 3 uger<\/li>\n<li style=\"margin-bottom: 10px;\">Afrika \u2013 3 uger<\/li>\n<li style=\"margin-bottom: 10px;\">Australien \u2013 3 uger<\/li>\n<li style=\"margin-bottom: 10px;\">Asien \u2013 3 uger<\/li>\n<li style=\"margin-bottom: 10px;\">Sydamerika \u2013 3-4 uger<\/li>\n<li style=\"margin-bottom: 10px;\">Den Europ\u00e6iske Union \u2013 2 uger<\/li>\n<li style=\"margin-bottom: 10px;\">Storbritannien \u2013 2 uger<\/li>\n<\/ul>\n<h2>Betingelser for ekspreslevering inden for 3 dage<\/h2>\n<p><strong>Pris<\/strong>: Brug venligst den angivne\u00a0<a href=\"https:\/\/homeofwool.com\/da\/butik\/ekstra-gebyr\/\">Ekspreslevering-opgradering<\/a>\u00a0liste i vores butik eller Send os en besked for at f\u00e5 et estimat af forsendelsesomkostningerne.<\/p>\n<p><strong>Transport\u00f8r<\/strong>: DHL<\/p>\n<p><strong>Leveringsbetingelser:<\/strong><br \/>\nTelefonnummer er p\u00e5kr\u00e6vet for at kunne sende. Pakker leveres til din d\u00f8r, og der kr\u00e6ves en underskrift for at modtage dem.<\/p>\n<p><strong>Transittider<\/strong>\u00a0(garanteret):<\/p>\n<ul>\n<li>Verdensomsp\u00e6ndende \u2013 3-5 hverdage<\/li>\n<\/ul>\n<h2>Spor din levering<\/h2>\n<p>Vi sender dig et sporingsnummer, s\u00e5 snart vi har afsendt din ordre. Hold \u00f8je med sporingslinket ved hj\u00e6lp af\u00a0<a href=\"https:\/\/www.track-trace.com\/\" rel=\"nofollow noopener\">www.track-trace.com<\/a>\u00a0eller p\u00e5 dit nationale posts websted:<\/p>\n<p>USA:\u00a0<a href=\"https:\/\/www.usps.com\/\" rel=\"nofollow noopener\">www.usps.com<\/a><br \/>\nCanada:\u00a0<a href=\"https:\/\/www.canadapost.ca\/cpc\/en\/home.page\" rel=\"nofollow noopener\">www.canadapost.ca<\/a><br \/>\nAustralien:\u00a0<a href=\"https:\/\/auspost.com.au\/\" rel=\"nofollow noopener\">https:\/\/auspost.com.au\/<\/a><br \/>\nStorbritannien:\u00a0<a href=\"https:\/\/www.parcelforce.com\/\" rel=\"nofollow noopener\">www.parcelforce.com<\/a><\/p>\n<p>Statusopdateringer for gratis og prioriteret forsendelse er kun tilg\u00e6ngelige, n\u00e5r pakken ankommer til tolden i dit land.<\/p>\n<p>Alle ordrer kan spores\u00a0<strong><a href=\"https:\/\/homeofwool.aftership.com\/\" rel=\"nofollow noopener\">her<\/a>.<\/strong><\/p>\n<h2>Mistet eller forsinket pakke<\/h2>\n<p>Den nationale posttjeneste er meget p\u00e5lidelig i alle dele af verden, og mistede pakker er yderst sj\u00e6ldne. Det er vores erfaring efter at have sendt tusindvis af pakker til over 40 lande, herunder USA, Canada, Australien, Storbritannien og EU.<br \/>\nHvis en pakke g\u00e5r tabt, sender vi en erstatning gratis.<br \/>\nDu kan kontakte os, hvis din pakke ikke er ankommet til dit land inden for mere end 1 m\u00e5ned. Vi kan ikke fremskynde leveringen, men vi kan sende en officiel foresp\u00f8rgsel til postv\u00e6senet for at fors\u00f8ge at finde pakken.<\/p>\n<h2>Annullering af din ordre<\/h2>\n<p>Hvis du \u00f8nsker at annullere din ordre eller en del af den, bedes du kontakte os. Vi kan annullere de varer, som vi endnu ikke er begyndt at fremstille.<\/p>\n<h2>Returneringer og refusioner<\/h2>\n<ul>\n<li style=\"margin-bottom: 15px;\">Hvis du ikke er helt tilfreds med dit k\u00f8b eller \u00f8nsker at returnere en vare, bedes du venligst, <a href=\"https:\/\/homeofwool.com\/da\/kontakt\/\">kontakt os<\/a>. <strong>Specialfremstillede og brugte varer kan ikke returneres.<br \/>\n<\/strong><\/p>\n<ul>\n<li>Returadresse: Bulgarien, Sofia, bul. Simeonovsko shose 24, postnummer: 1700<\/li>\n<\/ul>\n<\/li>\n<li style=\"margin-bottom: 15px;\">Hvis din vare er ankommet som beskrevet og uden produktionsfejl eller mangler (der er brugt et andet stof, der er anvendt et forkert design, afvigelsen i l\u00e6ngde eller bredde er st\u00f8rre end 5%), kan du anmode om returnering af en ikke-specialfremstillet vare inden for de f\u00f8rste 2 uger efter leveringen. Varerne skal returneres inden for 30 dage efter levering. Refusioner omfatter ikke platform- og betalingsgebyrer og kan derfor udg\u00f8re op til 82% af ordrev\u00e6rdien.<\/li>\n<li style=\"margin-bottom: 15px;\">Hvis din vare ankommer med en produktionsfejl eller en fejl (der er brugt et andet stof, der er anvendt et forkert design, afvigelsen i l\u00e6ngde eller bredde er st\u00f8rre end 5%), vil vi fremstille og sende en ny vare eller udstede en fuld refusion for den ber\u00f8rte vare.<\/li>\n<li style=\"margin-bottom: 15px;\">Hvis din vare ikke leveres p\u00e5 grund af en ufuldst\u00e6ndig, ul\u00e6selig eller forkert adresse, modtager ikke p\u00e5 adressen (ukendt, flyttet eller afg\u00e5et ved d\u00f8den); Post ikke afhentet eller afvist \u2013 varen kan genforsendes p\u00e5 din regning, og der udstedes en faktura for returforsendelsesomkostningerne. Hvis du ikke \u00f8nsker at f\u00e5 en ikke-tilpasset vare sendt igen, kan vi udstede en delvis refusion, eksklusive platform- og betalingsgebyrer og returforsendelse, og refusionen kan s\u00e5ledes v\u00e6re op til 82% af varens v\u00e6rdi. Tilpassede varer er ikke berettiget til refusion og kan kun sendes igen.<\/li>\n<li style=\"margin-bottom: 15px;\">Hvis din vare er godkendt til returnering, skal du angive v\u00e6rdien til under $15, ellers p\u00e5l\u00e6gges der toldafgifter, selvom det ikke er et k\u00f8b, men en returnering. Hvis der opkr\u00e6ves importafgifter, tr\u00e6kkes disse fra dit refusionsbel\u00f8b. Returnerede varer skal v\u00e6re i deres oprindelige stand. Refusioner udstedes, n\u00e5r vi har modtaget varerne og inspiceret dem. Returomkostninger afholdes fuldt ud af kunden.<\/li>\n<li style=\"margin-bottom: 15px;\">Europ\u00e6iske afkast<br \/>\nEurop\u00e6iske kunder kan bruge kurerfirmaet DPD til at returnere pakker, herunder madrasser, til en meget lav pris, normalt omkring 30-40 euro. Bestil afhentning ved din d\u00f8r, detaljer p\u00e5 www.dpd.com<\/li>\n<li style=\"margin-bottom: 15px;\">Hvis de amerikanske toldmyndigheder klassificerer en forsendelse som omfattet af antidumping-\/udligningstold (AD\/CVD) og kr\u00e6ver, at import\u00f8ren f\u00e5r en amerikansk toldgaranti (ofte via en m\u00e6gler) og betaler de n\u00f8dvendige toldindskud, er eventuelle toldstop, forsinkelser i klareringen eller yderligere afgifter uden for vores og FedEx' kontrol, og de kan ikke refunderes, n\u00e5r de er afsendt.<\/li>\n<\/ul>\n<p>Alle refusioner vil blive udbetalt til det samme kort, som blev brugt til at foretage betalingen. Overf\u00f8rslen kan tage op til 3 arbejdsdage efter udstedelsen af refusionen.<\/p>","protected":false},"excerpt":{"rendered":"<p>Shipping We ship globally and work with shipping partners at preferential rates and always offer the lowest shipping price available for each continent or destination. Casa Alessandro\u00ae &#8211; Free Worldwide Shipping on all orders, to your door. Express delivery upgrades are also available, see below. Basta\u00ae &#8211; Paid shipping applies on all orders. Rates are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-219982","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Delivery &amp; Returns | Home of Wool<\/title>\n<meta name=\"description\" content=\"Learn about our delivery options, shipping times, and return policy for Home of Wool products. Find details on international orders, exchanges, and how we handle each parcel with care from our atelier to your home.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/homeofwool.com\/da\/returnering-af-leverancer\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Delivery Returns\" \/>\n<meta property=\"og:description\" content=\"Learn about our delivery options, shipping times, and return policy for Home of Wool products. Find details on international orders, exchanges, and how we handle each parcel with care from our atelier to your home.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/homeofwool.com\/da\/returnering-af-leverancer\/\" \/>\n<meta property=\"og:site_name\" content=\"Home of Wool\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/HomeOfWoolOfficial\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-22T06:22:16+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimeret l\u00e6setid\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/homeofwool.com\\\/delivery-returns\\\/\",\"url\":\"https:\\\/\\\/homeofwool.com\\\/delivery-returns\\\/\",\"name\":\"Delivery & Returns | Home of Wool\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/homeofwool.com\\\/#website\"},\"datePublished\":\"2025-09-27T08:34:20+00:00\",\"dateModified\":\"2026-07-22T06:22:16+00:00\",\"description\":\"Learn about our delivery options, shipping times, and return policy for Home of Wool products. Find details on international orders, exchanges, and how we handle each parcel with care from our atelier to your home.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/homeofwool.com\\\/delivery-returns\\\/#breadcrumb\"},\"inLanguage\":\"da-DK\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/homeofwool.com\\\/delivery-returns\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/homeofwool.com\\\/delivery-returns\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/homeofwool.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Delivery Returns\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/homeofwool.com\\\/#website\",\"url\":\"https:\\\/\\\/homeofwool.com\\\/\",\"name\":\"Home of Wool\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/homeofwool.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/homeofwool.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"da-DK\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/homeofwool.com\\\/#organization\",\"name\":\"Home of Wool\",\"url\":\"https:\\\/\\\/homeofwool.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"da-DK\",\"@id\":\"https:\\\/\\\/homeofwool.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/homeofwool.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/WhatsApp-Image-2025-12-02-at-16.23.20.jpeg\",\"contentUrl\":\"https:\\\/\\\/homeofwool.com\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/WhatsApp-Image-2025-12-02-at-16.23.20.jpeg\",\"width\":700,\"height\":247,\"caption\":\"Home of Wool\"},\"image\":{\"@id\":\"https:\\\/\\\/homeofwool.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/facebook.com\\\/HomeOfWoolOfficial\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Levering og returnering | Home of Wool","description":"L\u00e6s mere om vores leveringsmuligheder, leveringstider og returpolitik for Home of Wool-produkter. Find detaljer om internationale ordrer, ombytninger og hvordan vi h\u00e5ndterer hver enkelt pakke med omhu fra vores atelier til dit hjem.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/homeofwool.com\/da\/returnering-af-leverancer\/","og_locale":"da_DK","og_type":"article","og_title":"Delivery Returns","og_description":"Learn about our delivery options, shipping times, and return policy for Home of Wool products. Find details on international orders, exchanges, and how we handle each parcel with care from our atelier to your home.","og_url":"https:\/\/homeofwool.com\/da\/returnering-af-leverancer\/","og_site_name":"Home of Wool","article_publisher":"https:\/\/facebook.com\/HomeOfWoolOfficial","article_modified_time":"2026-07-22T06:22:16+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimeret l\u00e6setid":"6 minutter"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/homeofwool.com\/delivery-returns\/","url":"https:\/\/homeofwool.com\/delivery-returns\/","name":"Levering og returnering | Home of Wool","isPartOf":{"@id":"https:\/\/homeofwool.com\/#website"},"datePublished":"2025-09-27T08:34:20+00:00","dateModified":"2026-07-22T06:22:16+00:00","description":"L\u00e6s mere om vores leveringsmuligheder, leveringstider og returpolitik for Home of Wool-produkter. Find detaljer om internationale ordrer, ombytninger og hvordan vi h\u00e5ndterer hver enkelt pakke med omhu fra vores atelier til dit hjem.","breadcrumb":{"@id":"https:\/\/homeofwool.com\/delivery-returns\/#breadcrumb"},"inLanguage":"da-DK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/homeofwool.com\/delivery-returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/homeofwool.com\/delivery-returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/homeofwool.com\/"},{"@type":"ListItem","position":2,"name":"Delivery Returns"}]},{"@type":"WebSite","@id":"https:\/\/homeofwool.com\/#website","url":"https:\/\/homeofwool.com\/","name":"Home of Wool","description":"","publisher":{"@id":"https:\/\/homeofwool.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/homeofwool.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"da-DK"},{"@type":"Organization","@id":"https:\/\/homeofwool.com\/#organization","name":"Home of Wool","url":"https:\/\/homeofwool.com\/","logo":{"@type":"ImageObject","inLanguage":"da-DK","@id":"https:\/\/homeofwool.com\/#\/schema\/logo\/image\/","url":"https:\/\/homeofwool.com\/wp-content\/uploads\/2025\/09\/WhatsApp-Image-2025-12-02-at-16.23.20.jpeg","contentUrl":"https:\/\/homeofwool.com\/wp-content\/uploads\/2025\/09\/WhatsApp-Image-2025-12-02-at-16.23.20.jpeg","width":700,"height":247,"caption":"Home of Wool"},"image":{"@id":"https:\/\/homeofwool.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/facebook.com\/HomeOfWoolOfficial"]}]}},"_links":{"self":[{"href":"https:\/\/homeofwool.com\/da\/wp-json\/wp\/v2\/pages\/219982","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/homeofwool.com\/da\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/homeofwool.com\/da\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/homeofwool.com\/da\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/homeofwool.com\/da\/wp-json\/wp\/v2\/comments?post=219982"}],"version-history":[{"count":4,"href":"https:\/\/homeofwool.com\/da\/wp-json\/wp\/v2\/pages\/219982\/revisions"}],"predecessor-version":[{"id":232955,"href":"https:\/\/homeofwool.com\/da\/wp-json\/wp\/v2\/pages\/219982\/revisions\/232955"}],"wp:attachment":[{"href":"https:\/\/homeofwool.com\/da\/wp-json\/wp\/v2\/media?parent=219982"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}